Healthcare & HIPAA

Your vendors handle PHI.
Do you know when their terms change?

HIPAA requires you to assess and monitor every vendor that touches Protected Health Information. ManageVendors automates the monitoring so you catch BAA changes, sub-processor additions, and compliance risks before they become violations.

The Problem

Vendor compliance gaps you don't know about — yet

Each of these scenarios is happening to healthcare organizations right now. Most won't find out until an audit or a breach.

BAA Terms Changed Without Notice

Your vendor updated their Business Associate Agreement and removed liability provisions. You're now exposed to HIPAA penalties up to $1.5M per violation category — and you didn't even know the terms changed.

Impact: Up to $1.5M per violation category

Sub-Processor Added to PHI Pipeline

Your EHR vendor quietly added a new sub-processor that handles Protected Health Information. Your BAA doesn't cover this entity. OCR considers this an unauthorized disclosure.

Impact: Breach notification required within 60 days

Vendor Pricing Increase Before Budget Cycle

Your HIPAA-compliant vendor raised prices 35% two weeks before renewal. Switching vendors in healthcare requires a new BAA, security assessment, and compliance review — a 6-month process you can't complete in two weeks.

Impact: Forced renewal at inflated price

Status Page Shows Repeated PHI System Outages

Your vendor's status page shows 12 incidents in 30 days affecting the systems that process PHI. HIPAA requires you to assess vendor reliability, but nobody on your team is checking their status page daily.

Impact: Compliance gap in vendor risk assessment

What We Monitor

Automated vendor intelligence for HIPAA compliance

Terms of Service & BAA Tracking

Daily monitoring of vendor Terms of Service and Business Associate Agreements. Get alerted the moment language changes around data handling, liability, breach notification, or PHI processing.

Sub-Processor List Monitoring

Track when vendors add or remove sub-processors. Know immediately when a new entity gains access to your PHI pipeline so you can update your BAA chain.

Pricing & Plan Change Alerts

Monitor pricing pages for changes. Get advance notice of price increases so you have time to negotiate, budget, or evaluate HIPAA-compliant alternatives.

Status Page & Incident Tracking

Aggregate vendor status pages and incident reports. Document vendor reliability for your HIPAA risk assessments without manual daily checks.

API & Changelog Monitoring

Track API deprecations and product changes that could affect your PHI workflows. Know about breaking changes before they break your compliance.

Security & Compliance Page Monitoring

Monitor vendor security pages, SOC 2 reports, and compliance certifications. Get alerted if a vendor loses a certification or changes their security posture.

Monitored Vendors

HIPAA-relevant vendors we track

These vendors are commonly used in healthcare environments and require BAA agreements. We monitor all of them for changes.

Plus 330+ more vendors across all categories. View full directory

HIPAA Vendor Management Requirements

The HIPAA Security Rule (§ 164.308(b)) requires covered entities and business associates to:

  • Obtain satisfactory assurances from business associates that they will safeguard PHI
  • Implement written BAA agreements with all vendors handling PHI
  • Conduct ongoing risk assessments of business associate relationships
  • Monitor vendor compliance and respond to known security incidents

ManageVendors helps you meet these requirements by automatically monitoring vendor terms, policies, and public security posture — so you have documentation and evidence when auditors ask.

FAQ

HIPAA vendor monitoring questions

No — ManageVendors complements your vendor risk assessments by providing continuous monitoring between assessments. HIPAA requires ongoing oversight of business associates, not just point-in-time reviews. We automate the continuous monitoring piece so your compliance team can focus on analysis and response.

We detect any textual change to a vendor's Business Associate Agreement or Terms of Service, including changes to liability caps, breach notification timelines, data handling provisions, sub-processor lists, indemnification clauses, and termination terms. Each change is classified by severity and explained in plain language.

Yes. The Office for Civil Rights (OCR) expects covered entities to demonstrate ongoing vendor oversight. ManageVendors provides a timestamped log of every vendor change detected, your team's acknowledgment, and response actions — exactly the evidence OCR auditors look for.

Yes. For vendors that publish HIPAA compliance pages, BAA templates, or security whitepapers, we monitor those pages for changes. We also track SOC 2 certification pages, privacy policies, and data processing agreements.

We check vendor Terms of Service and policy pages daily. When a change is detected, alerts are sent immediately via email (and Slack on paid plans). For critical healthcare vendors, Enterprise plans can configure more frequent monitoring.

ManageVendors does not process, store, or transmit Protected Health Information (PHI). We only monitor publicly available vendor pages. Since no PHI is involved, a BAA with ManageVendors is not required. Our infrastructure is hosted on SOC 2 Type II certified platforms (Vercel, Supabase).

Stop checking vendor terms manually

Automate your HIPAA vendor monitoring. Get alerts when BAA terms change, sub-processors are added, or pricing shifts — before it becomes a compliance problem.

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